1. Artwork Requirements

    Required

    For your artwork to be produced accurately and within the correct time scale, please ensure that you follow the requirements below.

    All artwork must be supplied:

    • With a minimum 3mm bleed (when scaled to full-size) if edge to edge printing is required.
    • With crop marks
    • With a minimum safe zone of 3mm (preferably 5mm). The area within your artwork which does not contain text, images or logos (unless they bleed off the edge.) We recommend at least 3mm, but preferably 5mm, from the trimmed edge of your artwork. We also recommend all borders are at least 3mm (preferably 5 mm) thick to ensure an even finish when trimmed
    • Banners with eyelets require a 50mm safe zone to allow for punching
    • With each design as a separate file or page
    • With each file name including the finished size and a description
    • At the correct width-to-height ratio
    • In CMYK colour mode
    • With all images embedded
    • With all fonts converted to outlines/curves/shapes
    • 300 dpi for print & 150 dpi for banners & large format

    Accepted file formats:

    • PDF
    • JPG/JPEG (recommended high-resolution)

    Once your artwork is ready to upload, please use our file upload page.


  2. Not Acceptable

    Artwork:

    • Without 3mm bleed if edge to edge printing is required
    • Without crop marks
    • Without a 3mm safe zone
    • With multiple artworks on one page
    • At an incorrect width-to-height ratio
    • In RGB colour mode
    • With missing links or images which are not embedded
    • Without fonts converted to outlines/curves/shapes
    • Protected by a password

    Unaccepted file formats:

    • AI (Adobe CC Illustrator versions)
    • INDD (Adobe InDesign)
    • QXP (Quark Xpress)
    • CDR (Corel Draw)
    • SVG (Scalable Vector Graphics)
    • GIF
    • PNG
    • BMP
    • DOC/DOCX (Microsoft Word)
    • XLS/XLSX (Microsoft Excel)
    • PPT/PPTX (Microsoft Powerpoint)
    • PUB (Microsoft Publisher)

    Please note that we cannot be held responsible for issues contained in the supplied artwork itself such as spelling mistakes, grammatical errors, RGB colour mode, overprint, resolution, missing fonts and missing images. To avoid these issues, please ensure your artwork adheres to our requirements.

    Artwork not supplied to our requirements will likely render an unsatisfactory result or delay your order. If you unsure about the artwork you have, please check with us beforehand to ensure there are no complications with your order.

    If artwork cannot be used to produce what has been ordered, we will advise you of this and request how you would like to proceed.

    If an artwork size is different to the ordered size, the ordered size always takes precedence. This is due to the fact that artworks from our customers are supplied in a variety of scales.

    With subjective issues of quality such as image resolution, we will sometimes advise you if the quality is extremely low, though again, we cannot be held responsible if the artwork is supplied in such a manner and isn't suitable for your needs.